01
Order questions
Please include your order number and the email address used at checkout.
CONTACT US
Contact MagoX
Contact us for order questions, product support, shipping, payment, returns, compatibility or custom faceplate inquiries.
SUPPORT EMAIL
MagoX Support
magox@sikaiglobal.comFor faster support, please include your order number, checkout email, product name and a clear description of the issue.
BEFORE YOU CONTACT US
Help Us Understand Your Request Clearly.
The more complete your message is, the easier it is for us to check the right information and avoid repeated confirmation.
02
Product support
Please include your product name, phone model, case type and the issue you experienced.
03
Return or damage
Please attach photos or screenshots if the issue is related to delivery, product damage, payment or order status.
04
Compatibility check
Please confirm the final product page before purchase. MagoX is not a wireless charger or a universal mount.
PAYMENT STATEMENT NOTICE
MagoX is part of the SIKAI brand family. Your payment statement may show “SIKAI” or a related SIKAI company name, depending on the active payment provider setup.
SEND A MESSAGE
Contact Form
Send us the details below and we will check your request.