Terms of Service

Welcome to MagoX. These Terms of Service apply to your access to and use of our online store, products, services, and related content.

By visiting our store or placing an order, you agree to these Terms of Service.

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About MagoX

MagoX is part of the SIKAI brand family.

Customer service, payment-related support, fulfillment coordination, and after-sales support may be handled by SIKAI or a related SIKAI company.

Use of Our Store

You agree to use our store only for lawful purposes and in a way that does not harm the store, other customers, or our business operations.

You must not use our store for fraud, abuse, unauthorized access, data scraping, resale abuse, or any activity that violates applicable laws or regulations.

Product Information

We work to provide accurate product descriptions, images, prices, availability, and other information.

However, product colors, materials, packaging, accessories, or display details may appear slightly different depending on screen settings, production batches, photography, or product updates.

MagoX products are designed for everyday phone holding, standing, light mounting, and phone + power bank use.

Unless clearly stated on the product page, MagoX products are not intended for running, cycling, jumping, high-impact sports, or unsafe mounting situations.

Orders

When you place an order, you agree that all order information, including your name, email address, phone number, shipping address, and payment information, is accurate and complete.

We may cancel or refuse an order if we detect payment issues, incorrect information, suspected fraud, inventory problems, shipping restrictions, pricing errors, or other operational issues.

Pricing and Availability

Product prices, promotions, shipping fees, and availability may change without notice.

We reserve the right to correct errors, update product information, adjust pricing, or cancel orders affected by obvious mistakes.

Payments

Payments are processed through Shopify and supported payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment Statement Notice

MagoX is part of the SIKAI brand family.

Your payment may appear as “SIKAI” or a related SIKAI company name on your bank, card, PayPal, Apple Pay, Google Pay, or payment provider statement.

Shipping

Shipping times, fees, tracking updates, customs duties, import taxes, and delivery availability are explained in our Shipping Policy.

Estimated delivery times are for reference only and are not guaranteed delivery dates.

Returns and Refunds

Return requests, refund processing, damaged items, incorrect items, and non-returnable items are handled according to our Return & Refund Policy.

To request support, please contact MagoX Support at magox@sikaiglobal.com with your order number and the email address used at checkout.

Intellectual Property

All brand names, logos, product names, images, text, graphics, layouts, and content on this store are owned by or licensed to MagoX, SIKAI, or their related partners.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

Third-Party Services

Our store may use third-party services, including Shopify, payment providers, logistics providers, analytics tools, and marketing tools.

Your use of these services may also be subject to the terms and policies of those third-party providers.

Limitation of Liability

To the fullest extent permitted by law, MagoX and SIKAI are not responsible for indirect, incidental, special, or consequential losses caused by the use of our store, products, shipping services, or third-party services.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be available on this page. Continued use of our store after updates means you accept the updated Terms.

Contact

If you have questions about these Terms of Service, please contact:

MagoX Support
magox@sikaiglobal.com